Privacy Policy

At Wagging Tails, Boundless Energy (“we,” “our,” or “us”), your privacy matters—a lot. We believe in transparency and respect when it comes to your personal information, just like we do when it comes to caring for your pets.

1. Information We Collect

We collect only what we need to serve you better:

Information you provide: name, email, phone number, and any details you share when signing up for the an appointment, a program, subscribing to emails, or filling out a form.

Automatic data: like website analytics (via cookies or similar tools) to understand how visitors use our site and to make improvements.

Payment details: securely processed through trusted third-party payment platforms—we never store your credit card information.

2. How We Use Your Information

We use your information to:

Communicate with you about your inquiries, bookings, or program participation.

Send helpful resources, updates, or marketing emails (you can unsubscribe anytime).

Improve our website, services, and customer experience.

We will never sell, rent, or trade your personal information. Ever.

3. Cookies

Cookies are small digital snacks your browser stores so our site runs smoothly. You can disable cookies in your browser settings if you prefer, though some features may not work perfectly without them.

4. Email Communication

If you join our email list, we’ll occasionally send pet wellness tips, special updates, and promotions related to our programs. You can opt out anytime by clicking “unsubscribe” at the bottom of any email.

5. Third-Party Services

We use trusted third-party tools (like payment processors, email providers, or analytics platforms). These services only access your information as needed to perform their specific tasks on our behalf.

6. Data Security

We do our best to keep your data safe using secure systems and encrypted connections. While no method is 100% foolproof, we take your privacy seriously and monitor for issues regularly.

7. Your Rights

You can:

Request access to your personal data.

Ask us to correct or delete it.

Withdraw consent for communications at any time.

Just email [email protected] and we’ll take care of it.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated date.

If you have any questions or concerns about how we handle your data, reach out to [email protected]—you’ll get a real, kind human (that’s Shelly) on the other end.